Privacy Policy

This Privacy Policy explains how Shoxyfy collects, uses and protects customer information when customers visit our website, create an account, place an order or contact us for support. By using our website, customers agree to the practices described in this policy.

We may collect customer details such as name, phone number, email address, shipping address, billing details, order details and payment status. This information is collected only to process orders, deliver products, provide customer support, improve our services and communicate order updates.

Online payments are processed through secure third-party payment partners such as Razorpay. Shoxyfy does not store full card details, UPI PIN, net banking password or sensitive payment credentials on its own servers. Payment information is handled by the payment gateway as per its security standards.

We do not sell or rent customer personal information to third parties. Customer information may be shared only with trusted service providers such as payment gateways, delivery partners, technology providers or legal authorities where required for order fulfilment, compliance or dispute resolution.

Customers are responsible for keeping their account login details safe. If a customer believes their account or order details have been misused, they should contact us immediately. We use reasonable measures to protect customer data, but no internet-based system can be guaranteed to be completely secure.

Customers may contact us at support@shoxyfy.com or +91 85870 91368 for privacy-related questions or data update requests.