Contact Us

We are here to help you with product enquiries, order support, payment assistance, delivery questions, return requests and general customer support. Customers can contact Shoxyfy before or after placing an order for any clarification related to product details, pricing, availability or shipping.

• Business Name: Shoxyfy
• Address: S /27 Shalimar Garden, Sahibabad Ghaziabad
• Phone / WhatsApp: +91 85870 91368
• Email: support@shoxyfy.com

Support Hours: Monday to Saturday, 10:00 AM to 7:00 PM. Messages received outside support hours may be answered on the next working day. For faster support, customers are requested to share their order ID, registered phone number and a clear description of the issue.

For payment-related queries, please mention the payment method used and the transaction reference if available. For delivery-related queries, please provide the complete shipping address and phone number used while placing the order. For return or replacement requests, customers may be asked to share product photos or an unboxing video depending on the issue.

We try our best to respond quickly and resolve customer concerns fairly as per our policies. Customers can also use the WhatsApp button available on the website for quick communication.